Privacy Policy
Last Updated: November 21, 2025
At Tek Chand by Arjit Goel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.
Information We Collect
We collect information that you provide directly to us when you create an account, place an order, subscribe to our newsletter, or contact us. This may include:
Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.
Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill your orders, including payment processing and shipping
- Send you order confirmations, shipping updates, and delivery notifications
- Respond to your inquiries and provide customer support
- Send you promotional emails, newsletters, and marketing communications (with your consent)
- Personalize your shopping experience and show you relevant products
- Improve our website, products, and services
- Prevent fraudulent transactions and ensure security
- Comply with legal obligations and enforce our terms
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving our customers, as long as they agree to keep this information confidential.
We may also disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Third-Party Service Providers
We may share your information with the following types of service providers:
- Payment processors (to process your payments securely)
- Shipping carriers (to deliver your orders)
- Email service providers (to send you communications)
- Analytics providers (to understand how you use our website)
- Marketing platforms (to manage our advertising campaigns)
- Customer service platforms (to provide support)
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We use industry-standard encryption (SSL/TLS) to protect sensitive information transmitted online, and we restrict access to your personal information to employees and service providers who need it to perform their duties.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
You can control cookies through your browser settings and choose to accept or decline cookies. However, declining cookies may prevent you from taking full advantage of our website's features.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can request that we correct any inaccurate or incomplete information
- Deletion: You can request that we delete your personal information, subject to legal requirements
- Opt-Out: You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails
- Cookie Management: You can manage your cookie preferences through your browser settings
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date. We encourage you to review this Privacy Policy periodically.
Consent
By using our website and providing your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or provide us with your information.
Questions About Privacy?
If you have any questions or concerns about our Privacy Policy, please feel free to contact us. We are here to help.